All the most frequently asked questions are answered on our website.
- The site isn't working properly. What now?
- I am looking for a medication/product from Fastypharma.com's partner pharmacies but I cannot find it on the site.
- What if I still have questions that I can't answer here?
- How can I be sure that the information I provide is processed privately and securely?
The site isn't working properly. What now?
The following link allows you to test your internet browser; it checks if your browser is suitable for using our website: https://www.europharmacy.fr
If you are still experiencing problems, please contact customer service.
What if I still have questions that I can't answer here?
If you still have an unanswered question, please contact customer service. We can be reached by phone, email, and online chat: contact page.
I am looking for a medication/product from Fastypharma.com's partner pharmacies but I cannot find it on the site.
You can search using the search function in the top right corner of the website. You can also search the menu on the left side of the homepage. If you cannot find the required medication/product, it is likely that the pharmacy does not offer it and cannot be ordered. You can submit a request to customer service. However, we cannot guarantee that it will be included in the pharmacy's product range.
How can I be sure that the information I provide is processed privately and securely?
Discretion is very important to us, which is why we do our best to ensure the highest level of protection for your information. We use 2048-bit encryption between your visit to the site and the Fastypharma.com system. Our servers are highly secure, and every two weeks, a specialized external security company audits the entire system and website for any vulnerabilities, as well as our level of security against cyberattacks. All the data you provide is used solely to provide you with the best possible information. We do not share your personal information with third parties, except for pharmacies and doctors working with Fastypharma.com to assist you.
